Google mobile friendly test failed

  • ezhaac

    (@ezhaac)


    3 years, 12 months ago

    Hello,

    I’ve been using OceanWP for a little while and been really happy about it.
    However, I’ve just got an alert message from Google on Mobile usability, warning me about 3 issues:

    Text too small to read
    Clickable elements too close together
    Content wider than screen

    When I run the “Mobile-friendly test” from google, the preview looks completely messed up indeed. It looks like it’s trying to load the desktop version instead of the mobile version, and fails big time.

    Here’s how it looks like:
    https://ibb.co/M7yVfSr

    When I check the page on my mobile, it looks (mostly) fine.
    Any idea what’s the issue here?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Shahin

    (@skalanter)

    3 years, 12 months ago

    Hello @ezhaac,

    Regarding the Mobile-friendly testing from Google, I fully examined the issue you have raised in this topic and could not see it on my end. How can we replicate your steps to arrive at the issue on a fresh WordPress installation?

    For troubleshooting, please do the following steps and let me know the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, if you are using Elementor, please don’t forget to click on the regenerate all assets file and data in Elementor > Tools.

    You can head over to customizer > typography and set your desired style for responsive sizes regarding the typography styles. For more information about typography in OceanWP theme, please follow the steps explained in this link: https://docs.oceanwp.org/category/36-typography

    Please recheck your issue and keep us posted.

    Best Regards

    fatemismm

    (@fatemismm)

    3 years, 6 months ago

    `Hello
    I use Advanced Woo Search plugin for ajax search in my customizied theme. I see these errors in google mobile frindly:

    1. Clickable elements….
    2. Wider content…

    When I remove AWS from my page, the test result is fine.
    But really, I don’t see any issues with my page in mobile view when I browse the page myself on mobile.
    Do you have a solution for this?
    URL is:
    https://fatemihandicrafts.ir
    Thanks

    • This reply was modified 3 years, 6 months ago by fatemismm.
    • This reply was modified 3 years, 6 months ago by fatemismm.
Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Google mobile friendly test failed’ is closed to new replies.