• Resolved joand

    (@joand)


    hi there, is there any documentation for the new Google Pay option? I can’t find any. I tried enabling it and get an error message on the site when selecting it “Google pay is not available at this time”. I don’t know if there is something else I have to do. Does it work im addition to PayPal credit card payments, or do you have to choose one or the other?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    Thank you for contacting Payment Plugins. We’re still working on adding the Google Pay section to our documentation site. To enable Google Pay, you should login to developer.paypal.com > apps and click your application. Under the “Features” section, make sure the Google Pay checkbox is selected.

    Kind Regards

    Thread Starter joand

    (@joand)

    Okay, got it. It works now. However there is an awkward “Place Order” button on the checkout page that doesn’t seem to be required, as the GPay button opens a popup. On the Paypal settings page there is an option to deselect the “Place Order” button, but there is no such option on the GPay settings page. Am I missing something to get rid of that button, as it is confusing – there is a GPay button and a Place Order button and the customer wouldn’t know which one to click. (actually if I do click the Place Order button with Gpay selected, it tells me I have to select PayPal.)

    Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    (actually if I do click the Place Order button with Gpay selected, it tells me I have to select PayPal.)

    That’s a bug we’re fixing in the next release. The correct message should say Please click the Google Pay button before placing your order.

    The place order button is showing because you have set the setting Checkout page Button Placement to the option In payment gateway section. Based on feedback we received, merchants like the Place Order button to remain visible on the checkout page when that option is selected. You can change that to value to Place Order Button and the GPay button will render in place of the place order button.

    PayPal is behaving slightly different because you’re using the legacy integration. If you go to the Advanced Settings page and enable the “Vault” option that will use the new integration.

    Kind Regards

    • This reply was modified 6 months, 1 week ago by Clayton R.
    Thread Starter joand

    (@joand)

    okay, I am getting it now! I had no idea what all those things meant LOL . Now I just have a weird little speech bubble below the GPay radio button. I guess that is where “please click the Google Pay button…” message is going to go? Thanks so much for answering all my questions and your excellent customer support. I understand this much better now thanks to your help.

    Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    Version 2.0.1 has been released. The validation message for Google Pay has been corrected.

    Now I just have a weird little speech bubble below the GPay radio button.

    I didn’t observe that UX when reviewing your checkout page. What browser are you testing with?

    Kind Regards

    Thread Starter joand

    (@joand)

    safari on ipad and Chrome on PC. I just updated to 2.0.1 and the weird little speech bubble persists.

    • This reply was modified 6 months, 1 week ago by joand.
    Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    Can you share a screenshot of the speech bubble you’re referring to?

    Kind Regards

    Thread Starter joand

    (@joand)

    okay, in the Paypal options there is a radio button to select “show popup icon and text” I deselected that and now it shows the weird speech bubble too. When selected, it showed a message and image in the speech bubble saying click the Paypal button below. If deselected is shouldn’t show the speech bubble at all. The Gpay settings don’t have any option to select or deselect a message. Maybe I can hide the speech bubble with css, if I can do so without affecting the credit card option as it IS needed there

    Thread Starter joand

    (@joand)

    I don’t see a way to attach an image here

    Thread Starter joand

    (@joand)

    I was able to hide the boxes with css

    .woocommerce-checkout #payment .payment_box.payment_method_ppcp, .woocommerce-checkout #payment .payment_box.payment_method_ppcp::before {
    display: none!important;
    }
    .woocommerce-checkout #payment .payment_box.payment_method_ppcp_googlepay, .woocommerce-checkout #payment .payment_box.payment_method_ppcp_googlepay::before {
    display: none!important;
    }
    Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    It sounds like it’s your theme causing that speech bubble, however I didn’t see it on your checkout page when I reviewed your site.

    You can’t attach images, you can use something like imgur to share an uploaded image.

    Kind Regards

    Thread Starter joand

    (@joand)

    I hid it with css as noted above, so you won’t be able to see it now. But the css class that I overrode has your plugin names in it, so I don’t think my theme would have access to that.

    • This reply was modified 6 months, 1 week ago by joand.
    Plugin Author Clayton R

    (@mrclayton)

    Hi @joand

    so I don’t think my theme would have access to that.

    That HTML element is rendered by WooCommerce and the reason it was showing is because WooCommerce by default adds padding of 1em to the payment box.

    It was not the PayPal plugin causing that element to display that way.

    Here is a screenshot showing where that CSS is coming from:

    Kind Regards

    Thread Starter joand

    (@joand)

    I think if the option to show popup icon and text is not selected it should keep the “display: none” applied to it, rather than changing to display: block which is what is causing the padding to be applied to a blank field. But anyways, as I mentioned, I was able to hide it, so it’s all good now. Thanks for your help.

Viewing 14 replies - 1 through 14 (of 14 total)

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