• Resolved bartrs

    (@bartrs)


    Hello,

    I have instaled this plugin and it works fine in my site. I am having some issues with google pay. I have enabled it in the product, cart and checkout pages, but the button only is shown in the checkout page, in the other places when I inspect the code I find only this test:
    <!– A Stripe Element will be inserted here. –>
    but not the button code.
    Is it a limitation of fee plugin? I would like to know if it is fixed in the pro version before to purchase it.
    Best regards

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  • Mirko P.

    (@rainfallnixfig)

    Hello @bartrs,

    I understand your Google Pay button is only showing on checkout but you have enabled cart and product page in the express checkout settings, correct?

    https://woocommerce.com/document/stripe/#express-checkouts

    I can think of these steps to verify that your setup is correct:

    1. Update WooCommerce to the latest version.
    2. Make sure you are using the WooCommerce Stripe Payment Gateway plugin which is free and not another Stripe plugin.
    3. Make sure you are trying from a supported country for Google pay.
    4. Confirm that payment method is added to your Google account in Chrome.

    You can check out the plugin documentation on this page:

    https://woocommerce.com/document/stripe/

    Have you also tried while having only WooCommerce and Stripe plugin enabled with a default theme? Can you please run through these tests and let me know how it goes?

    • Change to a default theme like Storefront
    • Deactivate all plugins except for WooCommerce, Stripe and then activate all other plugins one by one to figure out the culprit

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Best regards.

Viewing 1 replies (of 1 total)

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