Google Re-Captcha

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Paul

    (@paultgoodchild)

    8 years, 2 months ago

    Is there a JS error on the login page? Since you’ve hidden your login page we can’t see from here.

    Thread Starter tbarker

    (@travisbarker)

    8 years, 2 months ago

    This re captcha image actually doesn’t show up at all. So there is no additional check box to click. I do get the “I’m Human” and “Remember Me” check boxes. If I wait long enough the following error notifies me that:
    ————————–
    Please upgrade to a supported browser to get a reCAPTCHA challenge.
    Alternatively if you think you are getting this page in error, please check your internet connection and reload.
    Why is this happening to me? [link]
    ————————–

    But I checked, and my Chrome Browser is up to date. This also happened on another laptop.

    So, the above ‘message’ does appear in the field where the re-captcha should be. But the re-captcha is not showing. I’m unable to complete all of the steps to login as a result.

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 2 months ago

    I’ve googled this error. You should ensure that somehow for either your browser, or that site on that browser, javascript isn’t disabled.

    Also, clear your browser cache completely, and cookies too maybe for that site, and restart the browser.

    Since it’s working on IE, this means that fundamentally it’s working. Does it work on Firefox?

    Thread Starter tbarker

    (@travisbarker)

    8 years, 2 months ago

    I’ll check. I’ve made no recent changes.

    Thread Starter tbarker

    (@travisbarker)

    8 years, 2 months ago

    Interesting. I cleared out my browser and remote cache. The re-captcha returned. I checked twice, just to be sure. Not sure why that fixed it, but glad either way.
    Thanks for the suggestion. Much appreciated.

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 2 months ago

    Also you have caching running there too.. that could pose an issue. And there’s a console error about XSS headers.

    When debugging issues:

    • disable server caches & wordpress cache
    • disable other security plugins
    • review the browser console for errors
    • test other major browser
    • test incognito
    • clear browser caches/cookies etc

    Also, you might not have made any changes, but that doesn’t mean nothing changed.

    Thread Starter tbarker

    (@travisbarker)

    8 years, 2 months ago

    Thanks. Much appreciated!
    FYI – the error notification took about a minute to show up. So the site knew there was an issue, and eventually…………gave me the error message.

    • This reply was modified 8 years, 2 months ago by tbarker.
    Plugin Author Paul

    (@paultgoodchild)

    8 years, 2 months ago

    How do you mean? Did you get it working? What was the exact cause?

Viewing 8 replies - 1 through 8 (of 8 total)

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