Google reCaptcha is not workable

  • Resolved studioporpora

    (@studioporpora)


    3 months, 2 weeks ago

    The Google reCaptcha isn’t visible on the registration page. The Google keys are correct, but I don’t see the reCaptcha V2 checkbox; I only see the asterisk because it’s a required field.
    On my second registration attempt, the reCaptcha V2 checkbox appears!
    How did this happen? I’d like to see the reCaptcha V2 checkbox.
    What advice do you have?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support thomaswild

    (@thomaswild)

    3 months, 2 weeks ago

    Hello @studioporpora,

    To better understand the issue at hand, could you please send me some additional details:

    1. A screenshot of the page at Dashboard -> Plugins -> Installed Plugins. Please make sure that all of your plugins as well as their versions are clearly visible.
    2. A screenshot of the page at Profile Builder -> Form Fields -> edit the reCAPTCHA field. Please make sure that all of the settings of the field are clearly visible. (Please make sure you blur/hide the keys as this is a public forum)

    IMPORTANT: Since this is a public forum, please make sure that you blur/hide any sensitive data.
    You can use a site like https://snipboard.io/ to share the screenshots.

    • This reply was modified 3 months, 2 weeks ago by thomaswild.
Viewing 1 replies (of 1 total)

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