Google reCAPTCHA verification failed!

  • Resolved support5

    (@support5)


    5 years, 9 months ago

    Hi I’ve been having a problem with this plugin, after a user try to send a form get this ERROR: “Google reCAPTCHA verification failed.”
    I already changed the reCAPTCHA v3 keys twice and deactived differents plugins but the error persists, I also checked on differents browsers and even tried with the reCAPTCHA v2 but nothing happend, I will apreciate a quick respond thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    5 years, 9 months ago

    Hi @support5,

    We are really sorry for the delayed response due to the weekend. Since there is no issue with the Google reCAPTCHA in our test environment. So I request you to follow this documentation thoroughly: https://docs.wpeverest.com/everest-forms/docs/how-to-integrate-google-recaptcha/ and hope it will solve your issue. Also, make sure that you are updated with the latest version.

    Do let me know whether it works for you or not and I will get back to you.

    Thanks and Regards!

    Thread Starter support5

    (@support5)

    5 years, 9 months ago

    I’ve followed all those steps but the error persist, the plugin it is already updated and I’ve change the captcha keys several times, but nothing happens. It is 100% necessary to set the reCAPTCHA keys even if I have another plugin for the reCAPTCHA? I mean I can not leave the reCAPTCHA fields empty having another plugin for the reCAPTCHA?

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    5 years, 9 months ago

    Hi @support5,

    If you have used the Everest Form reCAPTCHA feature then it is 100% necessary to set the reCAPTCHA key otherwise it won’t work. Do let me know after the proper setting and configuration and I will get back to you.

    Thanks and Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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