Plugin Support
Milos
(@miloss84)
Hi there,
Thank you for reaching out to us.
The first issue you showed in the images is related to the third-party plugin Envo Extra. For this notification, you will need to contact their support team for further assistance.
The next images show that the issue occurs in the Elementor Accordion widget. You can try to use the nested accordion feature – https://elementor.com/help/accordion-widget-with-nested-elements/, which appears to offer the full set of accessibility improvements.
For more details on this, you can refer to the following GitHub discussion: https://github.com/elementor/elementor/issues/23335#issuecomment-1938161983
But please note that website speed and optimization are outside of Elementor’s technical support scope, and we do not provide assistance with these matters as they are extremely broad and take multiple things into account.
If you would like assistance with this, I strongly advise connecting with an SEO expert for expert analysis of the website,
There might be some SEO third-party plugins available that can help you join our Elementor Facebook Group and check with our users there for such a plugin recommendation.
Finally, I would like to apologize for not being able to provide this particular solution at the moment. I hope for your understanding.
Looking forward to hearing back from you soon.
Hi,
Thank you, for the Accordion part I have solved.
I will try to find “envo extra” theme support, to send the problem remaining
Best regards
Cyril
Hi
Please let me know if you need further assistance.
Kind Regards,
Hi,
I wait for envo extra support before to be sure 🙂
Regards
Hi,
Envo Extra that is a recommended extension for Elementor => the support is not active and nobody has never answered on https://ww.wp.xz.cn/support/plugin/envo-extra/
So how to have help for the errors that are raised ?
Regards
Hi, @cdserveopro.
Thank you for your reply. Unfortunately, third-party plugins are beyond our support scope since we have no control over their coding. I did find the following link on EnvoTheme’s site where you can open a ticket: https://envothemes.com/contact/.
Hope that helps!
Kind Regards
Plugin Support
Rica
(@ricav)
Due to inactivity, this ticket has been closed.