Google Sheet Connector synchronisation

  • Resolved xarianninax

    (@xarianninax)


    3 years, 3 months ago

    Hi,
    I have a problem with Google Sheet Connector addons.

    It happens very often that the synchronisation between the test on the website and the Google sheet get lost.
    The only solution I have found is to add a new sheet and resynchronise it but then it gets lost again. Is there any way to solve this?

    thanks

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  • sumitsanadhya

    (@sumitsanadhya)

    3 years, 3 months ago

    Hi @xarianninax

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial products.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them toward your own support resources.

    Regards,
    Sumit

Viewing 1 replies (of 1 total)

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