Google Tag Assistant: “Missing analytics.js”

  • Resolved daniel4hbh

    (@daniel4hbh)


    6 years, 3 months ago

    Hi helpful community,

    Google Tag Assistant is showing the following error message: “Missing analytics.js” even though
    A) We are receiving analytics data inside of Google Analytics
    B) We are using the WooCommerce Google Analytics Pro integration, which is supposed to be pretty automatic.
    2020-02-20_1548

    Do you know why our site might be “missing” the analytics.js script?

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    6 years, 3 months ago

    Hi @daniel4hbh

    This is likely caused by a conflict with another plugin or the active theme. Do you have any other tools/options that are also integrating with Google Analytics?

    If so, could you remove them to only use WooCommerce Google Analytics Integration?

    We are using the WooCommerce Google Analytics Pro integration, which is supposed to be pretty automatic.

    You can ask for support using the pro-version at WooCommerce.com under the support tab. With an active license, you will choose “WooCommerce Google Analytics Pro” from the drop-down to get in contact with the developers for support.

    https://woocommerce.com/my-account/create-a-ticket/

    Thread Starter daniel4hbh

    (@daniel4hbh)

    6 years, 3 months ago

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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