Google workspace cannot receive emails

  • Resolved crawdad13

    (@crawdad13)


    1 month, 3 weeks ago

    My colleague cannot receive emails from Post SMTP. She uses Google Workspace. I am able t receive emails just fine and she can get forwarded emails from me, but for some reason she cannot receive emails, specifically from post SMTP.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 month, 2 weeks ago

    Hello @crawdad13 ,

    We hope this message finds you well.

    Thank you for reaching out to our Support team.

    Since emails are being sent successfully and you can receive them (and forwarding works), this could likely be a Google Workspace filtering or policy issue rather than a Post SMTP issue.Please check the following:

    • Spam/Junk folder of the recipient
    • Google Workspace Admin → Email Logs (to see if emails are rejected or filtered)
    • Any blocked senders or filtering rules
    • Proper email authentication:
      • SPF
      • DKIM
      • DMARC

    If needed, feel free to share logs from your side or Google Workspace, and we’ll help you analyze further.

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 month, 1 week ago

    Hello @crawdad13 ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)

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