GoogleAnalytics plugin fatal update

  • Dunewoman

    (@dunewoman)


    9 years, 5 months ago

    After updating GoogleAnalytics plugin update on WordPress site the site crashed with error message …
    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/content/p/e/n/penchant52/html/redscarfsociety/wp-content/plugins/googleanalytics/class/Ga_Admin.php on line 480

    This was really scary however Brandon’s fix worked. I just had difficulties with accessing host files … long story with OLD ladies. Site is back up and we’re all now happy old ladies with a deactivated Goolge Analytics plugin!

    • This topic was modified 9 years, 5 months ago by Dunewoman. Reason: Change in support results
Viewing 3 replies - 1 through 3 (of 3 total)
  • Brandon (ShareThis Support)

    (@brandonsharethis)

    9 years, 5 months ago

    Hi Dunewoman,

    Thank you for providing feedback, unfortunately I think you have me mixed up to another responder in this thread here:
    https://ww.wp.xz.cn/support/topic/causing-fatal-error-after-updating/page/3/

    No problem at all, I can 100% understand your frustration. I replied in your thread here with a solution to this error: https://ww.wp.xz.cn/support/topic/crash-after-analytics-update-2/

    Please let us know if you’re still having difficulties accessing your website, we hope to clear up this confusion and provide 5 star support!

    Thread Starter Dunewoman

    (@dunewoman)

    9 years, 5 months ago

    As soon as I am able to access the FTP I will let you know if it gets fixed. I don’t know when I will be able to access FTP … long story. Send me an email that I can reply to directly & I will explain. In the meanwhile you should remove the creep that sent me the rude response.

    Thanks for your concern.

    Brandon (ShareThis Support)

    (@brandonsharethis)

    9 years, 5 months ago

    Hi @dunewoman,

    Great news! We released an update a few hours ago that fixes this exact error you’re seeing.
    Are you still having issues on your end upon installation?
    If you are, please feel free to reach out to us directly at [email protected].

    Please let me know if you have any other questions or issues. My goal is to provide exceptional support and to make sure all is well upon installation, look forward to helping.

Viewing 3 replies - 1 through 3 (of 3 total)

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