GooglePay Production problems

  • Resolved shoefituk

    (@shoefituk)


    3 years, 11 months ago

    I have been trying to set up google pay on our site. Express checkouts such as google pay, apple pay, and Paypal express are set up to be usable via our product pages, cart, mini-cart, and checkout page.

    We are getting error messages saying that “the Merchant is not enabled for google pay”. I have enabled this in our Braintree dashboard, as well as in the plugin itself. I have also input our google merchant id for the domain shoefit.uk which has been verified by google.

    The secondary error message is “you have not registered to use this API” after I close the google pay popup.

    I have looked at similar topics, although I seem to have taken these steps already.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Clayton R

    (@mrclayton)

    3 years, 11 months ago

    Hi @shoefituk,

    Thank you for contacting us. That issue is always caused when the domain name entry in the Google Pay console is not valid. If you entered shoefit.uk and it’s not working, then try updating your domain entry to www.shoefit.uk.

    That entry is based on your DNS settings, so if you do a 302 redirect to the non www domain, you will still want to add the www prefix in your settings.

    Give that a try and after waiting about 15 minutes test again and let us know how it goes.

    Kind Regards,

    Thread Starter shoefituk

    (@shoefituk)

    3 years, 11 months ago

    Hi,

    So I was not allowed to make a submission without the www. by googles authentication system so the domain in the google pay console is http://www.shoefit.uk already.

    Kind regards

    Jonathan

    Plugin Author Clayton R

    (@mrclayton)

    3 years, 11 months ago

    Hi @shoefituk,

    Then you will need to edit your entry and remove the www prefix. The solution to this error is to always do the opposite of your current entry. So if you have www then remove it. If you’re missing the www, then add it.

    So I was not allowed to make a submission without the www

    There shouldn’t be any validation logic within the GPay Console that prevents you form submitting the entry shoefit.uk. You don’t add the https part in the domain setting.

    Kind regards,

    Thread Starter shoefituk

    (@shoefituk)

    3 years, 11 months ago

    Hi @mrclayton

    I will have to submit a new url for approval, I will email on my current support ticket to see if they can push it through any faster. I will update once it is validated.

    Kind regards

    Jonathan

    Plugin Author Clayton R

    (@mrclayton)

    3 years, 11 months ago

    Hi @shoefituk

    Please note this is the domain name setting, not the URL setting.

    Kind regards

    Thread Starter shoefituk

    (@shoefituk)

    3 years, 11 months ago

    Hi @mrclayton

    There is only one place to put a domain in the google pay console, I assume this is what I need to change? it cannot be edited, so I have to submit it as a new domain, the only other option is the integration type which is gateway and then 5 photo attachments.

    Plugin Author Clayton R

    (@mrclayton)

    3 years, 11 months ago

    There is only one place to put a domain in the google pay console, I assume this is what I need to change?

    Yes, that is what you need to change.

    Per the plugin documentation, you would select the Gateway integration type.

    https://docs.paymentplugins.com/wc-stripe/config/#/stripe_googlepay

    Thread Starter shoefituk

    (@shoefituk)

    3 years, 11 months ago

    Hi @mrclayton

    That worked a treat, thank you for the help 👍🏼💪🏼

    All the best

    Jonathan

Viewing 8 replies - 1 through 8 (of 8 total)

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