• Resolved marketingandcreative

    (@marketingandcreative)


    I was trying to perform a backup and it told me there was an error. It gave me a code and sent me to this site.

    The code is: BMI-rV72RVEE-29913

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter marketingandcreative

    (@marketingandcreative)

    I have the log but not sure how to send.

    Plugin Author iClyde

    (@iclyde)

    Hi @marketingandcreative

    There is no need to share logs there, your debug code have them all.

    Basing on your debug code, backup process seem to be successful.
    I didn’t notice any errors in your logs, so I assume it’s a false positive.

    Such false positive may happen when your browser loses connection with your server.

    To confirm that, simply check if any new file is listed inside backup(s) list in our plugin settings.
    That list can display only valid and restorable backups, if it’s there you don’t have to worry about anything, the backup was successful.

    If the file is not listed or you want to resolve issue with false positive:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section

    Once done, try it out by running new backup.

    The only issue I noticed is from plugin named “WPGetAPI BSC”.
    Error message: Undefined property: WpGetApi_Listings_Setup::$filter_by
    File: plugins/wpgetapi-bsc/includes/class-setup.php
    Line: 120

    It shouldn’t cause issues with our plugin, but you can contact developer of that plugin to fix and improve that plugin.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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