Graffina Pro Cannot be activeted

  • Resolved panostz

    (@panostz)


    1 year, 2 months ago

    Dear Support,

    I got Graphina v3.0.3 and Graphina Pro

    Graphina – Elementor Charts and Graphs Version 3.0.3
    GraphinaPro – Elementor Dynamic Charts & Datatable Version 2.1.4

    Those are the latest versions and I get no prompt to update either of them.
    When I am trying to activate GraphinaPro I get the following message:

    Graphina Pro has been deactivated because you are using an old version of Graphina – Elementor Charts and Graphs. Please update it to latest version.

    Please advice how to fix that issue ASAP.

    Regards,
    Panos

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Iqonic Design

    (@iqonicdesign)

    1 year, 2 months ago

    Hello @panostz ,

    Graphina 3.0.0 and later versions do not support older versions of Graphina Pro.
    Please update Graphina Pro to version 3.0.0 or the latest available version to resolve this issue.

    Let us know if you need further assistance.

    Best regards,
    Iqonic Design

    Thread Starter panostz

    (@panostz)

    1 year, 1 month ago

    Dear @iqonicdesign
    WordPress gives me no Update of Graphina Pro.

    I downloaded and uploaded it again from codecanyon.

    All good now

    • This reply was modified 1 year, 1 month ago by panostz.
Viewing 2 replies - 1 through 2 (of 2 total)

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