Graphs not showing up

  • Resolved jbstiner

    (@jbstiner)


    14 years, 10 months ago

    Hello and thanks for the plugin! The only problem I seem to be having is that the chart does not show up after voting. The area is blank unless i hit refresh, then a small red x shows up. This happens for the default poll [PollMe], as well as for any other polls I create.

    I’m using WP 3.1.3

    Any help is greatly appreciated!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author DCoda

    (@dcoda)

    14 years, 10 months ago

    Does the default poll work correctly before you make any changes?
    Does a table of results get successfully created?

    Thread Starter jbstiner

    (@jbstiner)

    14 years, 9 months ago

    Sorry it took me so long to get back to you…

    The poll works fine, except the lack of a graph/chart. After someone takes the default poll, all they get is “Thanks for voting”.

    I do get the table, though. Here’s what the table includes:

    id Question info[form_sent] info[wp_user] info[form_received] This is a test 171_updated
    1 Option A 8/4/2011 16:46 3 8/4/2011 16:46

    Here is the code as currently typed in the Response portion of the form:
    <p>Thanks for voting!</p>
    <?php $this->show_results();?>

    Is there something I’m supposed to do to the php code?

    Thanks for your help on this!
    -Jason

    Plugin Author DCoda

    (@dcoda)

    14 years, 9 months ago

    That is all correct.
    The only other thing i can think of is,
    what is your permalink structure/
    And is your site not english?

    Thread Starter jbstiner

    (@jbstiner)

    14 years, 9 months ago

    I wondered if it might be the permalink structure…I’m still using the “page_id=X” structure. Could this be the problem?

    Unfortunately, the way things are currently set up, I do not have the write permissions to change the permalink structure. To do so i need to go through the IT department, which I have avoided thus far…

    Looks like it might be time to chat with IT…

    Thanks again!

    ps – the site is in english.

    Plugin Author DCoda

    (@dcoda)

    14 years, 9 months ago

    This could be the problem.
    There was a but with the default permalink structure being used, but I thought it was fixed in the latest release.
    I will make sure it is fixed for the next release ( which may be some time ).

    So changing the permalink structure to anything that uses rewriting should fix this.

    -D

    ps. is didn’t think foreign translations would affect this , but just checking.

    timt13

    (@timt13)

    14 years, 4 months ago

    I just loaded the plugin today, and when I submit a poll answer, I don’t get a graph, nor do I get the “thank you for taking the poll answer”. It just makes the background behind the questions and answers slightly pink.
    Am I doing something wrong?
    Thanks for your help

    Plugin Author DCoda

    (@dcoda)

    14 years, 4 months ago

    If the background it pink and the results are not sowing it seems like some of the mandatory fields have not been filled in.

    jsmith72

    (@jsmith72)

    14 years, 4 months ago

    Tried the above and have the same issue. It doesn’t show graph

    Plugin Author DCoda

    (@dcoda)

    14 years, 4 months ago

    @ jsmith72: I’ll answer this in the contact forum as you seem to have moved across..

Viewing 9 replies - 1 through 9 (of 9 total)

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