Moderator
t-p
(@t-p)
If you found a bug,I suggest you report it to the developer of the plugin for appropriate action.
I can’t. No one at my company knows the Support License Key number. With Gravity Form you need that information to contact support. So, I’m basically on an Island at this point.
@jgibson07: It looks to me as though some of the plugin’s CSS files aren’t loading. So, the first thing you’ll want to do is verify that all of the necessary files are present in the /gravity-forms/css folder.
@girlieworks: What would I look for once I get there?
@jgibson07 Do you have a local copy of the version of Gravity Forms that you’re using? If so, you can compare the contents of that folder in your local version with the one on your server to see what might be missing.
If you don’t have a copy because you got it via auto-update, then you’ll probably have to go to the Gravity Forms website and use the “Contact Us” link in their footer to tell them you need help recovering your company’s license key info so you can get access to their site to download a copy.
Hey @girlieworks! I don’t think it’s a Gravity Form error. My supervisor wanted me to try another contact form…and I tried Contact Bank, Contact Form Maker, Contact Form Builder, Custom Contact Form, and WCP Contact Form. All of them had similar issues.
I don’t know how long these have been here, but I have Must-Use and a Drop-In plugins…
Must-Use is: System Plugin
Drop-In is: object-cache.php
APC Object Cache
Could it be a caching issue? We have Wordfence and I guess a GoDaddy plugin, but we recently switched to Liquid Web.
All of the contact form plugins have broken icons in the dashboard, as well as Wordfence. I thought it might be Wordfence, so I deactivated, but it’s still having that error. I really could use some assistance on this one.
