con
(@conschneider)
Engineer
Hi there,
> Gravity Basic License (too collect the data and present it later in GravityView) + WooCommerce Subscriptions (for user registration, payment and renewal). Are those two compatible?
They are compatible with each other but you additionally need an integration since you want to them to also talk to each other and pass data from A to B. Currently neither WooCommerce nor WooCommerce Subscriptions declare support for Gravity Forms per default so…
> Do I also need the Gravity Forms Product Add-ons?
If you want to collect the data with the purchase, yes. Unless you don’t care when the data is collected. For example you could try and redirect users to your form after the purchase.
> I tried opening a ticket on WooCommerce.com. I confirmed my email address logged in and out and in again from WordPress.com, but I still don’t get access to the support ticket system.
What happens instead when you try?
Kind regards,
Thread Starter
maryb1
(@maryb1)
Oh, yes I hadn’t thought of that. So they could simply buy the subscription/register with WooCommerce Subscriptions, and once that is done, be redirected to the Basic Gravity Form to fill out their directory profile. In this context there wouldn’t be any need for integration/add-on, correct?
Regarding the WooCommerce support ticket system, it simply showed me the same message: asking me to confirm my address, log out of WordPress.com and log back in (which I did a few times). But maybe there was just a delay, because I’ve just looked again now, so a few hours later, and that message is gone and I can now access the support request form. But I also see that if I haven’t made a purchase, it is best to ask questions here.
Thanks!
con
(@conschneider)
Engineer
Hi again,
> Oh, yes I hadn’t thought of that. So they could simply buy the subscription/register with WooCommerce Subscriptions, and once that is done, be redirected to the Basic Gravity Form to fill out their directory profile. In this context there wouldn’t be any need for integration/add-on, correct?
Correct. A redirect could be setup with for example: https://ww.wp.xz.cn/plugins/custom-thank-you-for-woocommerce/
> Regarding the WooCommerce support ticket system, it simply showed me the same message: asking me to confirm my address, log out of WordPress.com and log back in (which I did a few times). But maybe there was just a delay, because I’ve just looked again now, so a few hours later, and that message is gone and I can now access the support request form.
Cheers. Thanks for not giving up.
> But I also see that if I haven’t made a purchase, it is best to ask questions here.
But you did make a purchase already? This usually happens when your account mail is not the same as your billing contact mail. But send a message anyways and provide your order ID. That’ll do.
Kind regards,
con
(@conschneider)
Engineer
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Kind regards,
