GRavity Forms not sending notification emails

aschoenbrun
(@aschoenbrun)

9 years, 7 months ago
Hi,

I am using Gravity Forms as my form editor. My email is set up with Office 360 (port 587 using SMTP-STARTTLS)

Notification emails are not being sent.

Logging info from Gravity Forms shows:
```
DEBUG --> GFCommon::send_email(): Result from wp_mail():  
ERROR --> GFCommon::send_email(): The mail message was passed off to WordPress for processing, but WordPress was unable to send the message.
```
When I tested Postman the test email was successfully sent. Is there some configuration option I am missing?

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter

(@aschoenbrun)

Diagnostic test:

OS: Linux ecbiz168.inmotionhosting.com 2.6.32-504.23.4.el6.x86_64 #1 SMP Tue Jun 9 20:57:37 UTC 2015 x86_64
PHP: Linux 5.5.38 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
WordPress: 4.6.1 en_US UTF-8
WordPress Theme: Effective Media
WordPress Plugins: Gravity Forms, Admin Menu Editor, Advanced Custom Fields PRO, Enable Media Replace, Genesis Visual Hook Guide, Google XML Sitemaps, Gravity Forms Logging Add-On, Post Types Order, Postman SMTP, Regenerate Thumbnails, WordPress Importer
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
Postman: 1.7.2
Postman Sender Domain (Envelope|Message): youreffectivemedia.com | youreffectivemedia.com
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtp:tls:login://smtp.office365.com:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 0 | 5