Gravity Forms sender emails FROM [email protected]

  • Resolved blakemiller

    (@blakemiller)


    9 years, 5 months ago

    This latest update with the ‘new feature’ of defining From Name and From Address obviously broke alot of site configurations and notification emails, based on the support threads being posted here.

    I’m here to report that it also broke Gravity Form notifications. I have a custom set of From Name and From Email addresses defined (based on the user Name and Email entered into the form) but they’re all back to [email protected]

    Update 1.5.4 supposedly fixed this if the Mailgun From Name and From Settings settings were left blank. Mine are indeed left blank, but it’s still sending notification emails from [email protected] thereby overriding (or bypassing) the Gravity Form settings.

    I have no less than 60-70 Gravity Forms spread across 38 WP sites that we manage that are configured this way, so would appreciate a fix.

    Please advise.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Luke Cavanagh

    (@lukecavanagh)

    9 years, 5 months ago

    @blakemiller

    Have you tested 1.5.5?

    https://downloads.wp.xz.cn/plugin/mailgun.1.5.5.zip

    Thread Starter blakemiller

    (@blakemiller)

    9 years, 5 months ago

    Thanks Luke, that new version has a new “Override “From” Details” setting, that when changed to “No”, the Gravity forms settings are working again. I hope they push 1.5.5 to public soon.

    https://db.tt/7TnTnyrjUT

    BUT . . . .

    I have a suggestion first, make that defaulted to “NO”. It was defaulted to yes which means MG will override and win every time, regardless of what other configs/settings a user has. That means that I will have to go into every site and manually change it. IMO, having it defaulted to yes is pretty Bold and implies that MailGun shall win every time, forcing users to change it if they want their sites working like they used to (Even the description “… for plugins that don’t play nice with our setting” is bold within itself.) This “feature” has already been brought to us by other plugins such as “WP Mail From” which I have also used on many sites for years now. Since this is a ‘feature’ it should default to off, and be manually turned on ‘if’ the user wishes to enable it. Not the other way around.

    Thoughts?

    Luke Cavanagh

    (@lukecavanagh)

    9 years, 5 months ago

    @blakemiller

    Seems like making the default without that enabled the most logical. But good to know that 1.5.5 has fixed the issue for you.

    Plugin Author Mailgun

    (@mailgun)

    9 years, 5 months ago

    The default value for the “override from” setting is currently set to zero: https://github.com/mailgun/wordpress-plugin/pull/36/files#diff-7eec5692b9fd9edd9bf006170f5ce1edR77

    On my testing instance (WordPress 4.7, PHP 7, Mailgun 1.5.5 beta), I deleted the mailgun options column from the database and indeed the feature starts out with the “override from” option set to “no”. I’m not sure why it was different on your end.. I’ll do some more research.

    EDIT: It seems that the “override from” feature starts as “yes” after a plugin upgrade. I will work on fixing this and cut a public release today. Thank you for bringing this to my attention. 🙂

    • This reply was modified 9 years, 5 months ago by Mailgun.
    Thread Starter blakemiller

    (@blakemiller)

    9 years, 5 months ago

    Excellent, thank you. Definitely set to YES upon an upgrade vice a fresh install (all of my instances are upgrades at this point, till my next new site)

    Thanks for tending to this.

    Plugin Author Mailgun

    (@mailgun)

    9 years, 5 months ago

    Yes of course! Glad I could help 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Gravity Forms sender emails FROM [email protected]’ is closed to new replies.