GravityExport Lite Making duplicate and missing entries while downloading

  • Resolved jassimp

    (@jassimp)


    5 months, 3 weeks ago

    We are facing an issue very recently that while downloading the form entries through gravity form export lite, we are seeing may duplicate entries in the downloaded excel/csv. but the total rows counts are same as the gravity form entries.

    So while making duplicate entries, its skipping some entries too.

    Also missing data under some of the fields where the data is available in form entries.
    We noticed it after the recent WordPress update

    WordPress version: 6.9
    gravity export lite version : 2.4.0

    For your review and fix please

    • This topic was modified 5 months, 3 weeks ago by jassimp.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    5 months, 3 weeks ago

    Hi @jassimp,

    Oh that’s not desirable, obviously. Am I correct in thinking this happens every 100 entries or so?

    My guess is that it has something to do with the sort order that doesn’t quite know how to sort values that are exactly the same on that column.

    I’ll try to release a fix today.

    Kind regards,

    Doeke

    Plugin Author Doeke Norg

    (@doekenorg)

    5 months, 3 weeks ago

    Hi @jassimp,

    Could you please test this build to see if this resolves the issue for you?

    Kind regards,

    Doeke

    Thread Starter jassimp

    (@jassimp)

    5 months, 3 weeks ago

    Thank you @doekenorg for the prompt support
    Yes the issue has been solved with the provided build.

    Please let me know when this is going to release for production?

    Thanks again

    Plugin Author Doeke Norg

    (@doekenorg)

    5 months ago

    Hi @jassimp,

    Sorry for the delay with the holidays and all. I hope you had a great holiday season.

    I’ve released GravityExport Lite 2.4.2 today with this fix included. If you have auto-updates on, you’re all set!

    Kind regards,

    Doeke

    Thread Starter jassimp

    (@jassimp)

    5 months ago

    Hi @doekenorg
    Thank you for the update
    Unfortunately, in this update i found an issue that some of the field data gets empty!

    Could you please look in to that?

    Plugin Author Doeke Norg

    (@doekenorg)

    5 months ago

    Hi @jassimp,

    Could you tell me a bit more about this issue? What field type?

    One additional change we made was that date fields without a value are now empty, instead of showing the current date. Could it be that?

    Otherwise, please provide me with some additional context. Thanks.

    Thread Starter jassimp

    (@jassimp)

    5 months ago

    Hi @doekenorg,

    Apologies.
    Its my mistake. The empty fields are added recently which doesn’t have any data.

    Please ignore

    Thank you so much for your prompt and wonderful support.

    Plugin Author Doeke Norg

    (@doekenorg)

    5 months ago

    @jassimp no need for apologies. Glad it worked out.

Viewing 8 replies - 1 through 8 (of 8 total)

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