Great plugin and Support

  • M@X

    (@cityz)


    4 years, 1 month ago

    Don’t know why some people complain about support.
    So far I have no issues using the plugin. I’m using the free version, and when I need to add extra functionality I’m using plugin documentation, which is great. One thing that I would recommend improving – is documentation navigation. Sometimes you need to do several jumps back and forward to get what you need.

    When I have some difficulties I’m using a free support branch and getting feedback during the day or the next day.
    If you need faster support you probably would need a paid version. So I don’t understand some complaints.

    For authors – thank you for the plugin!

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  • Plugin Contributor Cena (a11n)

    (@cena)

    4 years, 1 month ago

    Hi @cityz ,

    Thank you so much for the kind words – it’s much appreciated! I’ve passed this thread on to the rest of our team (support and developers alike).

    > One thing that I would recommend improving – is documentation navigation. Sometimes you need to do several jumps back and forward to get what you need.

    Well, no argument there. 🙂 We’ve been working on updating our existing documentation lately and the topic of navigation has definitely come up more than once. The hard part is designing a more streamlined yet accessible format. There’s a lot of ‘stuff’ packed up in all those documentation pages. We’re getting there!

    Thanks again for the compliment and the feedback.

    Best,
    Cena

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