Great plugin, excellent support

  • ianz53

    (@ianz53)


    9 years, 8 months ago

    When I discovered WATS, I jumped right in and bought the premium version as it provides all the functionality I was looking for.

    I had been testing a number of support ticket systems for my new web site, with little success. However, WATS does exactly what I need: the ability for the user to raise and update tickets through the front end, and for email notifications to be sent to admins and the users.

    I had a few questions on configuration, and Olivier responded very quickly and helpfully. He provides excellent support, answers all my questions, and even sent me a CSS snippet to help me.

    I highly recommend WATS for its many options, ease of configuration, seamless operation for users, and especially Olivier’s excellent support.

    • This topic was modified 9 years, 8 months ago by ianz53.

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