• Resolved isa64

    (@isa64)


    The grid post module is fantastic !
    But the “post thumbnails settings” tab doesn’t open.
    And when I’m on the “main grid settings”, I can’t scroll to the bottom (I have to reduce (ctrl -) to see the rest of the settings (text blocks alignment).
    I don’t use cache plugin

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Thanks for this feedback and for reporting your issue.

    I can’t reproduce the described problem for the moment.

    Can you confirm that you have gone those troubleshooting steps :

    1. Use the latest software versions : make sure the Nimble Builder and your theme are up to date.
    2. Browser : clear your browser’s cache / history
    3. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.

    Is it the only module for which you have this tab visiblity problem ?

    Can you share your system infos ? You’ll find them under Dashboard > Plugins > System Infos ( when the Nimble Builder plugin is active ).

    Thanks

    Thread Starter isa64

    (@isa64)

    I use Customizr pro.

    Here my systrem infos

    ### Begin System Infos (Generated 2019-04-05 18:15:37) ###
    ———— SITE INFO
    Site URL: https://paroissenotredameduchemin.fr
    Home URL: https://paroissenotredameduchemin.fr
    Multisite: No

    ———— USER BROWSER
    Platform: Windows
    Browser Name: Firefox
    Browser Version: 66.0

    ———— WORDPRESS CONFIG
    WP Version: 5.1.1
    Language: fr_FR
    Permalink Structure: /%postname%/
    Active Theme: Customizr Pro 2.1.25
    Show On Front: page
    Page On Front: Notre Dame du Chemin (#8)
    Page For Posts: Unset
    ABSPATH: /home/paroissegw/www/
    WP_DEBUG: Disabled
    WP Memory Limit: 40MB

    ———— NIMBLE CONFIGURATION
    Version: 1.6.4
    Upgraded From: 1.6.2
    Started With: 1.1.8

    ———— MU PLUGINS
    InfiniteWP – Client Loader:

    ———— WP ACTIVE PLUGINS
    Add Categories to Pages.: 1.1
    Admin Log: 1.50
    Advanced Access Manager: 5.9.3
    Akismet Anti-Spam: 4.1.1
    Classic Editor: 1.4
    GDPR Cookie Consent: 1.7.6
    ImageInject: 1.16
    InfiniteWP – Client: 1.9.1
    Jetpack by WordPress.com: 7.2.1
    Livemesh SiteOrigin Widgets: 2.5.2
    MailPoet 3 (New): 3.23.0
    Nimble Page Builder: 1.6.4
    Page Builder by SiteOrigin: 2.10.4
    Post Type Switcher: 3.1.0
    Quick Featured Images: 13.3.3
    Shortcodes Ultimate: 5.3.0
    Simple Login Log: 1.1.3
    SiteOrigin Widgets Bundle: 1.15.4
    TinyMCE Advanced: 5.1.0
    UpdraftPlus – Backup/Restore: 2.16.10.24
    User Switching: 1.5.0
    Widgets for SiteOrigin: 1.4.4
    Wordfence Security: 7.2.4
    Yoast SEO: 10.1.3

    ———— WP INACTIVE PLUGINS
    Widgets for SiteOrigin Pro: 1.0.1

    ———— WEBSERVER CONFIG
    PHP Version: 7.0.33
    MySQL Version: 5.6.39
    Webserver Info: Apache
    Writing Permissions: OK

    ———— PHP CONFIG
    Memory Limit: 512M
    Upload Max Size: 128M
    Post Max Size: 130M
    Upload Max Filesize: 128M
    Time Limit: 300
    Max Input Vars: 16000
    Display Errors: N/A
    PHP Arg Separator: &
    PHP Allow URL File Open: 1

    ### End System Infos ###

    Thread Starter isa64

    (@isa64)

    I use Firefox and I have the bug
    Just test with Chrome and it’s OK !

    Plugin Author presscustomizr

    (@nikeo)

    OK thanks for this information.
    I don’t have the issue on Firefox with the same version that you use. Have you installed any particular additional plugins to Firefox that may be in conflict with Nimble Builder ?

    Thread Starter isa64

    (@isa64)

    Extensions Firefox :
    – adlock plus
    – Color Zilla
    – Cookie Quick Manager
    – Fireshot (capture cd’écran)
    – Wappalyzer

    Plugin Author presscustomizr

    (@nikeo)

    OK does the problem occur when you disable them ?

    Thread Starter isa64

    (@isa64)

    I disabled Ad Block, then reabled it, then updated Nimble Builder to 1.6.5
    All is fine now !
    Thank you

    Plugin Author presscustomizr

    (@nikeo)

    That’s perfect. thanks a lot for following up.
    I’m setting your topic a resolved.

Viewing 8 replies - 1 through 8 (of 8 total)

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