• Hello,

    I’m trying to use the plug in (widget and short code) for group filter but is not working at all.
    When I try to use a single filter is ok , when I try to use the group filter it doesn’t even show the title of the group filter widget, it not showing anything .
    I have try to use the short-code instead of the widget still nothing displayed on the group filter, on single filter the short-code works.

    the error that i get form the admin panel is “empty filter code”

    Can you please help me

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    Please provide screenshot of group edit page.

    Regards,
    Oleg

    Thread Starter intech1

    (@intech1)

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    If Group is empty and filters cannot be shown Group will not be shown too.

    When I try to use a single filter is ok , when I try to use the group filter it doesn’t even show the title of the group filter widget, it not showing anything

    When you are trying to show Group are you removing single filters before that? Same filter cannot be shown twice.

    Regards,
    Dmytro

    Thread Starter intech1

    (@intech1)

    Hi,

    The group is not empty , and I have only the group filter on the sidebar(widget).
    I believe that something is not compatible with the theme that I use.

    Regards
    Dean

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Dean,

    The thing is that group is just running the loop with the same code as for the single filter.
    Could you please show the group widget screenshot in the sidebar and screenshot of our debug tool from the admin topbar https://imgur.com/a/H0TjIQJ

    Regards,
    Dmytro

    Thread Starter intech1

    (@intech1)

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    This is weird way but sometimes it work =) Try to create new group, add filters into it and add it to the sidebar instead of current one.

    Regards,
    Dmytro

    Thread Starter intech1

    (@intech1)

    I just did it, still the same results 🙁

    Regards
    Dean

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Dean,

    The status you have for group here http://autofast.gr/1.png is weird. I did check through the code and I don’t see status for Empty filter code. Not sure what it should mean. I think there is some addition code that extend our plugin in theme or some other plugin.

    What is the reason you need group? If just for the text before the filters you can just use Text widget and show the text you need.

    Regards,
    Dmytro

    Thread Starter intech1

    (@intech1)

    I don’t know what to say about the error.
    I need the group filter in order to narrow down the products.
    After I use a different plugin, that works with my theme, I figure it out that is not the attributes that I want to filter, but the variables in the products.

    So I will install a different plugin wich can filter product variables.

    I would like to thank everybody for your help.

    Thanks guys for your time.

    Regards
    Dean

Viewing 10 replies - 1 through 10 (of 10 total)

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