Grow Pinterest Button Errors

  • Resolved truegeekmedia

    (@truegeekmedia)


    3 years ago

    Hello,

    For some reason, all of a sudden no one is able to pin from any of the Grow pin buttons on my post.

    We are getting multiple errors depending on the device you are using. For desktops, we are seeing a message that says “Sorry, something went wrong on our end”.

    On mobile devices, we are seeing an error that says “Authentication error” or are being redirected to the pinterest webpage for login, not to the mobile app.

    Any help on this would be appreciated.

    Thanks!
    David

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • welldun1

    (@welldun1)

    2 years, 10 months ago

    I see that this is marked as RESOLVED but I don’t see an actual response. Can someone explain what was done to correct this issues? We are having the same issue with our pins getting the “Sorry, this image is broken….” from pinterest when someone tries to pin an image from our site to there pinterest board.

    Any help would be appreciated. Thanks.

    Wells.

    mediavine

    (@mediavine)

    2 years, 10 months ago

    Hi @truegeekmedia,

    It looks like you were able to get this working for your site, since I’m able to Pin those images when visiting the page that you linked.

    However, if you still have any questions, please let us know!

    Hey @welldun1,

    Thanks for chiming in here, and we’ll be happy to see what could be going on with your site too. If you could please send us a message to [email protected], with a link and details of what you’re seeing, we can take look!

    pmwinters

    (@pmwinters)

    2 years, 6 months ago

    Hi Mediavine,

    I’m having the same issue for 2 of my sites CooksRecipeCollection.com and FrugalPatti.com, I have just sent an email to the above email address. I hope you can assist.

    Thank you,

    Patti Winters

Viewing 3 replies - 1 through 3 (of 3 total)

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