Guest checkout not capturing

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  • Plugin Author ELEXtensions

    (@elextensions)

    1 year, 7 months ago

    Hello @kingcooper,

    Thanks for contacting us. Could you please confirm whether you have enabled the “Capture Abandoned Cart for Guest Users” option under the plugin’s general settings? I’ve attached a screenshot for your reference.

    https://prnt.sc/MbEYTi0enGLl

    Additionally, could you share a screenshot of the plugin settings? This will help us investigate further. Looking forward to hearing from you.

Viewing 1 replies (of 1 total)

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