Guest Checkout showing Empty

  • simpledk

    (@simpledk)


    10 years, 1 month ago

    Hi,

    I’m having trouble with the carts page for guest users. When users are signed in they can add products to their cart just fine. However when I tried as a guest it would sometimes show the cart as empty when I try adding items to it.

    I’ve tried disabling cache, setting all permalinks to default, disabling all my plugins.
    Anyone know how to fix this?

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    This definitely sounds like caching of some sort. If its not a caching plugin, does your host perhaps implement varnish caching?

    Where is the site?

    Thread Starter simpledk

    (@simpledk)

    10 years, 1 month ago

    The only cache plugin I have is W3 Super cache and I’ve tried disabling that. Is there a way to know if my hosting implements that? Can I check or do I have to contact them?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    What host is it? I know a few.

    Don’t just disable w3, you need to turn off it’s features. Otherwise some files/rules may still be in place.

    Thread Starter simpledk

    (@simpledk)

    10 years, 1 month ago

    It’s bluehost. I’ve entirely deleted W3…

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    bluehost has varnish caching. Put in a ticket with them and they should be able to resolve it for you.

    Thread Starter simpledk

    (@simpledk)

    10 years, 1 month ago

    Thank you. I’ve found the varnish caching on my hosting dashboard and stopped it. It has an option that allows me to clear all cache for my domain. Should I clear the cache and try again?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    It needs to be configured for WooCommerce. Send the ticket to them 😉

Viewing 7 replies - 1 through 7 (of 7 total)

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