• Resolved mahlonza

    (@mahlonza)


    Hi,

    Can you please assist me with Guest Mode and Guest Optimization ? I am getting the 403 error and I do not have any security WordPress plugin on my website. When I have Guest Mode and Guest Optimization enable the menu on mobile does not work.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • serpentdriver

    (@serpentdriver)

    You don’t use LiteSpeed web server. That means you can’t use the cache, the Guestmode and some other functions. Also you have an additional cache plugin installed. That causes conflicts! It is you better to remove LiteSpeed cache plugin or you use quic.cloud instead if you want to use all functions from LiteSpeed cache plugin, but the additional cache plugin must always be removed. Using more than 1 cache layer always causes conflicts and your server sends stale content.

    Plugin Support qtwrk

    (@qtwrk)

    check your .htaccess and /wp-content/.htaccess , or even /wp-content/plugins/.htaccess, it may have something that blocks request.

    Thread Starter mahlonza

    (@mahlonza)

    Hi, @qtwrk I have checked the .htaccess file and it does not look like there is anything that is blocking the request. I can see the LiteSpeed code in .htaccess

    serpentdriver

    (@serpentdriver)

    @mahlonza

    Like I told you in previous answers, you don’t have LiteSpeed web server, so you can’t use Guestmode. That is why you get this error. Disable Guestmode, Mobile View and webp Replacement. With web server you are using you can only use some features for optimization. If you want the real and max speed for your site switch to host provider that offers LiteSpeed.

    https://www.litespeedtech.com/partners#hostingproviders

    Plugin Support qtwrk

    (@qtwrk)

    no , not the main htaccess,

    check if you have htaccess file inside of wp-content or its sub dir

    it got be something blocked , webserver itself won’t block it , it’s either from .htaccess rules , or some kind of security measure , like mod_security

    Thread Starter mahlonza

    (@mahlonza)

    Hi, @qtwrk I see htaccess files for Rank Math and Elementor. Is it maybe Rank Math causing the issue?

    Plugin Support qtwrk

    (@qtwrk)

    hmmm? I would think more like looking for directive like deny allow , could you please share these htaccess ?

    Thread Starter mahlonza

    (@mahlonza)

    Hi, @qtwrk

    You can use this link to have a look at the htaccess:

    https://file.io/RHbwgscSvCzQ

    Plugin Support qtwrk

    (@qtwrk)

    i’m sorry , could you please send it again ? I am not sure if my text editor was broken or something , the file opened shows weird stuffs , nothing related to htaccess directives …

    Thread Starter mahlonza

    (@mahlonza)

    Hi, @qtwrk

    Here is the link:

    https://file.io/4wxOF24ARq1r

Viewing 10 replies - 1 through 10 (of 10 total)

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