Guest user access does not work

  • Resolved Nerio J. Molina G.

    (@neriomolina)


    1 year, 3 months ago

    Hi, please,.. I need help with this:

    When a user who is not logged into the platform tries to enroll in a free course, the system asks to log in, even when the option to allow guests is activated. In addition, there is no option to register anywhere in case the user wants to do so.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • dipsaha

    (@dipsaha)

    1 year, 3 months ago

    https://prnt.sc/PbPS8hbCWdr4

    https://prnt.sc/6IgQ7h3RqNgK

    Hi,

    To resolve the issue with registration, kindly go to WordPress Settings and enable the “Anyone can register” option. Additionally, please ensure that the course is set as a public course.

    This should allow users to register and enroll in the free course without needing to log in. Let me know if you need further assistance!

    Best regards,
    Dip Saha
    Technical Support Engineer, Themeum

    Thread Starter Nerio J. Molina G.

    (@neriomolina)

    1 year, 3 months ago

    Many thanks for your response,..

    When I try to enable the “Anyone can register” option, it doesn’t work properly. Additionally, I can’t set the free courses as public because the goal is to have users register first, ensuring their data is stored in a WordPress account. Could you help me find an alternative solution?

Viewing 2 replies - 1 through 2 (of 2 total)

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