• Resolved madabasyouni

    (@madabasyouni)


    Hi,
    I am having 2 issues in the posts:

    1- Guests can’t comment nor view comments and rating (the comment form, rating, and comments appears only to logged-in users) guests can’t even see the comment form despite that all settings are setup correctly.

    2- for the logged-in users the rating function in the comment form is available in the form but the stars are not there, (when I set the rating to be required the comment can’t be submitted and ask for the rating, yet there is no stars to choose from!)

    I have checked the compatibility with other plugins but it seems there is no conflict, and am pretty sure it is not a theme issue as the plugin use to work perfectly before.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    Hi @madabasyouni,

    1- Guests can’t comment nor view comments and rating (the comment form, rating, and comments appears only to logged-in users) guests can’t even see the comment form despite that all settings are setup correctly.

    Use this CSS code:

    div#comments {
        display: block !important;
    }

    Put the code in the Top Admin Bar > Customize > Additional CSS > “Additional CSS” textarea, save it, delete all caches and check again. 

    Please don’t forget to press Ctrl+F5 (twice) on the frontend before checking.

    for the logged-in users the rating function in the comment form is available in the form but the stars are not there, (when I set the rating to be required the comment can’t be submitted and ask for the rating, yet there is no stars to choose from!)

    This is also a CSS conflict. Use this CSS code to get it resolved:

    #wpdcom .wpdiscuz-item .wpdiscuz-rating > label {
        font-size: 26px;
    }

    The 26 value you can change as you like.

    Thread Starter madabasyouni

    (@madabasyouni)

    THANK YOU GUYS! it worked!

Viewing 2 replies - 1 through 2 (of 2 total)

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