Hi @michik1712,
Do you still have the issue, currently?
If yes, I will have to look into it. I fear it might be an issue on the CopyTrack side, it happened once in the past, when the SSL certificates expired.
Dear Jordy,
yes I still have the issue. I just tried it again.
The SSL Certificate from api.copytrack.com, which I got delivered via Browser was from Mon, 07 Feb 2022 00:00:00 GMT to Tue, 07 Mar 2023 23:59:59 GMT issued by Amazon Server CA 1B which also was not expired (Wed, 21 Oct 2015 22:24:34 GMT – Sun, 21 Oct 2040 22:24:34 GMT).
I hope I was able to help with troubleshooting. Should there be interactions with other plugins, I also have Social Engine Pro, Photo Engine Pro and Media Cleaner from Meow Apps installed.
Hi @michik1712,
I will check with CopyTrack π
Are there news?
I have new the whole Errormessage:
[20-Jun-2022 11:50:38 UTC] GuzzleHttp\Exception\ClientException: Client error:GET https://api.copytrack.com/v1/collectionsresulted in a400 Bad Request` response:
<html>
<head><title>400 The SSL certificate error</title></head>
<body bgcolor=”white”>
<center><h1>400 Bad Request</ (truncated…)
in xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:113
Stack trace:
#0 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/guzzle/src/Middleware.php(69): GuzzleHttp\Exception\RequestException::create()
#1 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(204): GuzzleHttp\Middleware::GuzzleHttp\{closure}()
#2 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(153): GuzzleHttp\Promise\Promise::callHandler()
#3 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/TaskQueue.php(48): GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}()
#4 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(248): GuzzleHttp\Promise\TaskQueue->run()
#5 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(224): GuzzleHttp\Promise\Promise->invokeWaitFn()
#6 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(269): GuzzleHttp\Promise\Promise->waitIfPending()
#7 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(226): GuzzleHttp\Promise\Promise->invokeWaitList()
#8 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/promises/src/Promise.php(62): GuzzleHttp\Promise\Promise->waitIfPending()
#9 xx/wp-content/plugins/image-copytrack/vendor/guzzlehttp/guzzle/src/Client.php(187): GuzzleHttp\Promise\Promise->wait()
#10 xx/wp-content/plugins/image-copytrack/classes/core.php(97): GuzzleHttp\Client->request()
#11 xx/wp-content/plugins/image-copytrack/classes/core.php(103): Meow_MCT_Core->get_collections()
#12 xx/wp-content/plugins/image-copytrack/classes/core.php(69): Meow_MCT_Core->get_collection()
#13 xx/wp-content/plugins/image-copytrack/classes/rest.php(69): Meow_MCT_Core->add_url()
#14 xx/wp-includes/rest-api/class-wp-rest-server.php(1143): Meow_MCT_Rest->rest_upload()
#15 xx/wp-includes/rest-api/class-wp-rest-server.php(990): WP_REST_Server->respond_to_request()
#16 xx/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch()
#17 xx/wp-includes/rest-api.php(394): WP_REST_Server->serve_request()
#18 xx/wp-includes/class-wp-hook.php(307): rest_api_loaded()
#19 xx/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#20 xx/wp-includes/plugin.php(524): WP_Hook->do_action()
#21 xx/wp-includes/class-wp.php(398): do_action_ref_array()
#22 xx/wp-includes/class-wp.php(770): WP->parse_request()
#23 xx/wp-includes/functions.php(1330): WP->main()
#24 xx/wp-blog-header.php(16): wp()
#25 xx/index.php(17): require(‘/data/web/e1339…’)
#26 {main}`
They confirmed with me that there is an issue, but I am not sure when it will be updated; you can also try to ask them directly if it’s urgent. But I guess it will take a week or two maximum π
Many Thanks. Unfortunately the connection is not working yet. Should I contact Copytrack directly?
Hi @michik1712! Yes, I think you can ask them directly, maybe it will work better π I might be the only one asking (and using their Public API?) so it’s better if there is a little push from someone else.
I published a new version of the plugin just now, which will also give more information about this error when it happens.
Dear @tigroumeow,
i wrote them and they sayed:
“unfortunately I have no news regarding the copytrack plugin. I’m very sorry that I haven’t been able to help you so far.
ο»Ώ
ο»ΏThe plugin is not being further developed at the moment.”
Hi @michik1712,
I am now in direct contact with a developer at CopyTrack, so it might be easier to find a solution about this π I guess they need to find a solution anyway, as it’s not a problem with the plugin only, their API is probably not working for anyone (seems like nobody is using it, which doesn’t help in our case…).
Dear @tigroumeow,
is there any news from copytrack? I also contacted them and there was no response due to the SSL API.
Thank you very much.
Hi @michik1712,
Sorry… no π Indeed, they are not very responsive on this. Very disappointed by how they take care of the technical support. They could have an amazing service but they have a sinkhole at their doorstep (someone?). I have been struggling with their website, which could be made much more convenient, such a hassle when you have many photos. Anyway, it’s like this, and I hope it will get better.
