Hacked, advice please

  • barnabythebear

    (@barnabythebear)


    4 years, 4 months ago

    Hi all,

    A WordPress site I help with was hacked today and I’m hopefully taking the correct precautions. I just wanted to ask the likely source if possible?

    I received 30 notifications of passwords changed, each for a new account. Each account had created a new post(random stuff about hobbies). I can log in and have deleted all of this and updated all plugins and WordPress too. I’m waiting for access to the server so I can check the files there and upgrade the PHP version.

    Is this a familiar thing? I’m really conscious that the actual hack route should be identified.

    Thank you,

    Nige.

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    4 years, 4 months ago

    1-Be sure you are regularly creating and saving a backup copy of FILES and DATABASE

    WordPress Backups

    2-Start by reviewing this guide:

    FAQ My site was hacked

    • This reply was modified 4 years, 4 months ago by lisa.
    Thread Starter barnabythebear

    (@barnabythebear)

    4 years, 4 months ago

    Hi,

    Thanks.

    I’ve been going through that guide but it hasn’t yet pinpointed the actual course of the breech yet.

    Thanks,

    Nige.

    lisa

    (@contentiskey)

    4 years, 4 months ago

    which vendor is hosting your website – can you have a conversation with the webhosting support team about possible sources?

    Thread Starter barnabythebear

    (@barnabythebear)

    4 years, 4 months ago

    Hi,

    That’s certainly my next move (I’m not the site owner), I just hoped a description of the hack could indicate a possible course.

    Thanks,

    Nige.

Viewing 4 replies - 1 through 4 (of 4 total)

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