Hangs when sending test message

  • Resolved helenmarengo

    (@helenmarengo)


    10 years, 11 months ago

    Hi
    I’m ultimately trying to get Postman configured to work with wordpress Zerif theme, but right now can’t get it to send a test message independently. Although I know WordPress well, my knowledge of mail sending is poor so apologies for basic explanations. It just seems to hang when I try and send a test message.

    Thanks so much for any help you’re able to give me – very much appreciated.

    OS: Linux linweb36.linvh1.fasthosts.co.uk 2.6.18-400.1.1.el5.centos.plus #1 SMP Thu Dec 18 08:14:55 EST 2014 x86_64
    HTTP User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)
    Platform: PHP Linux 5.4.42 / WordPress 4.2.1 en_GB
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes
    WordPress Plugins: BackUpWordPress Backup Plugin, Limit Login Attempts, Ninja Forms, Postman SMTP, Simple Custom CSS, TablePress
    WordPress Theme: Zerif Lite
    Postman Version: 1.6.22
    Postman Sender Domain: s7cm.com
    Postman Transport URI|Force Email|Name: smtp:none:plain://smtp.fasthosts.co.uk:25|Yes|Yes
    Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
    Postman Deliveries (Success|Fail): 0|8
    Postman Bind (Success|Fail|Path): Yes|No|/home/linweb36/s/s7cm.com-1082861897/user/htdocs/wordpress/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
    Postman TCP Timeout (Connection|Read): 10|60
    Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
    Postman Run Mode: production
    Postman PHP LogLevel: 40000
    Postman Stealth Mode: No
    Postman File Locking (Enabled|Temp Dir): Yes | /tmp

    https://ww.wp.xz.cn/plugins/postman-smtp/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    10 years, 11 months ago

    Hi @helenmarengo, thanks for writing.

    Just to confirm, what you can’t get to work is Postman’s own Send Test Email feature?

    There are two possible causes of this:

    1. Another plugin or theme is loading Javascript inappropriately on Postman’s admin page – conflicting Javascript can cause mysterious problems all over your site
    2. Another plugin or theme is generating errors on the server side – these cases affect any plugin that uses Ajax, such as Postman, or Contact Form 7, etc.

    You can verify that one of the above is your problem easily, by temporarily deactivating all plugins and reverting to the default WordPress theme and trying the Postman test again.

    If that’s too radical, then to troubleshoot the first case, open up your Javascript console and look for warnings or errors when you submit the test email.

    To troubleshoot the second case, enable Debugging in WordPress and look for PHP notices or warnings (or errors!) in the log. The easiest way is with the Debug plugin with WP_DEBUG_LOG enabled.

    Once you’ve found the problem you can report the error to the author responsible or switch to an alternate plugin.

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    10 years, 11 months ago

    Unrelated tip: Instead of posting your email address in the clear on your website where bots can harvest it, this plugin will disguise it : https://ww.wp.xz.cn/plugins/graceful-email-obfuscation/

Viewing 2 replies - 1 through 2 (of 2 total)

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