Happiness Engineer

  • Resolved sal238

    (@sal238)


    11 months, 2 weeks ago

    Hi, I’ve had a conversation with AI who sent me here. I’ve got a pop up which is blocking me getting to the back end of my website. This requires a verification code which it is allegedly emailing somewhere but I can’t make head nor tail of where it thinks it has sent it. So I can’t edit my website until this is resolved. any happiness engineers out there?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support fujifika (a11n)

    (@fujifika)

    11 months, 2 weeks ago

    Hi @sal238,

    Thanks for reaching out! I suspect that what you’re seeing is related to our account protection feature, you can find more details about that here.

    Since we’re unable to confirm ownership through the forum, the best way for us to assist you securely is via our contact form.

    Please make sure to use the email address associated with your site and include the site URL in your message.

    Looking forward to helping you further!

Viewing 1 replies (of 1 total)

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