Having issues with generating a domain key

  • Resolved hamadata

    (@hamadata)


    2 years ago

    Hi,

    I am having issues with generating a domain key for a freshly installed WP site with no plugins added except for woo commerce and the theme. Checked with the hosting company and they said there was nothing being blocked from their end.

    This is the message I get:

    Notice:

    There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.

    There are two reasons why we might not be able to communicate with your domain:

    1) The POST callback to https://www.domain.com/wp-json/litespeed/v1/token failed.

    2) Our Current Online Server IPs was not allowlisted.

    Please verify that your other plugins are not blocking REST API calls, allowlist our server IPs, or contact your server admin for assistance.:

    I have also added the website’s IP address and that has not helped either.

    Your help is greatly appreciated in resolving it. I have

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hamadata

    (@hamadata)

    2 years ago

    this second trial generated this code:

    Failed to communicate with QUIC.cloud server: The callback validation to your domain failed. Please make sure there is no firewall blocking our servers. Response code: 401

    xyzulu

    (@xyzulu)

    2 years ago

    See: https://ww.wp.xz.cn/support/topic/cant-generate-quic-cloud-key-with-litespeed-6-2/

    I’m having issues with v6.1 now as well.

    Plugin Support qtwrk

    (@qtwrk)

    2 years ago

    please try this:

    go to toolbox -> debug setting -> debug logto ON , log level to Advance , add litespeed/v1/token into Debug Include URI

    go to toolbox -> log view , clear any existing log

    go to general -> refresh/request the domain key

    wait for 10 minutes , go to toolbox -> log view -> debug log , copy paste log to “https://pastebin.ubuntu.com/” and share it

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 3 participants
  • Last reply from: qtwrk
  • Last activity: 2 years ago
  • Status: resolved