• Resolved tessweller

    (@tessweller)


    Hi,

    I’m having a great time using the plugin, thank you for building it!

    I’m having some issues in mobile however and that is I have to really hold down on the click for it to expand.

    I’ve looked in the other posts and set the cursor to pointer.

    I would really appreciate some help.

    Many thanks,

    Tess

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author twinpictures

    (@twinpictures)

    Hello, glad you are enjoying the plugin.
    Regarding your issue, we took a quick look-see and noticed some things:

    First: each collapse element is wrapped in a div with the id of searching-all-products The id of an element should be unique, but all your div’s have the same ID… this is not so good.

    Second: is there any reason you have the collapse element inside this div? Why not just change the default tag from span to div, and use the collapse title element as the div? This would not cause the issue on mobile, but it might clean up the code a bit.

    Finally: there is some JavaScript code in your header that is causing some errors, right after the fontawesome is being injected:

    <script>
    $(".tabgroup > div").hide();
    ...
    </script>
    

    You will need to change the $ to jQuery if you want to use it inside WordPress like that.

    Try giving unique id values (or removing them all togher if not needed) and fixing the js error. See if that fixes the mobile issue for you.

    Thread Starter tessweller

    (@tessweller)

    I’ve removed the searching-all-products div id and removed the problem javascript, but still no luck.

    Plugin Author twinpictures

    (@twinpictures)

    Check if Add touchstart is checked in the plugin settings.
    Change it.
    What happens?

    Thread Starter tessweller

    (@tessweller)

    It is already.
    Don’t worry, I thought someone else might have had these issues. There’s probably an issue with another plugin. Thanks for your help.

    Plugin Author twinpictures

    (@twinpictures)

    OK. the on touch start should not be checked.
    to test if it’s a plugin conflict, try de-activating all plugins and turning them on one by one until the issue comes back.
    Let us know if you discover the conflict.

    Plugin Author twinpictures

    (@twinpictures)

    any joy on this issue?

    Plugin Author twinpictures

    (@twinpictures)

    Issue marked as resolved.

Viewing 7 replies - 1 through 7 (of 7 total)

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