having trouble using with astra

  • Resolved James Revillini

    (@jrevillini)


    6 years, 9 months ago

    just getting this question out of the way in my troubleshooting … is this plugin only for Kadence themes or should it be fairly compatible with other themes such as Astra? I am using Astra (free) and Elementor (free) and I only get the ability to edit the description area. Also the top portion of the page is pretty screwy, showing a placeholder product image and not editable.

    i’m sure it’s my setup somehow. not knocking the plugin at all. just looking for some pointers.

    thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    6 years, 9 months ago

    Hey,
    You can use with any theme.

    Can you send me a screen shot of what you are seeing?

    Ben

    Thread Starter James Revillini

    (@jrevillini)

    6 years, 9 months ago

    sure, here is a screenshot of the elementor UI http://tinyurl.com/y59puayl

    elementor settings: http://tinyurl.com/y3l2kpdh
    (I tried with and without Woo Product Templates)

    Other notes:
    * I’m getting no JS error messages in Chrome dev console.
    * Not using cloudflare or CDN
    * deactivated all plugins except WooCommerce, Elementor, Kadence WooCommerce Elementor, WooCommerce Admin, and WooCommerce Services (and I’m about to deactivate the latter 2)
    * I am using a child theme for Astra … will switch to regular astra to check again and I’ll update if that works

    Thanks for your help.

    • This reply was modified 6 years, 9 months ago by James Revillini. Reason: added notes
    Thread Starter James Revillini

    (@jrevillini)

    6 years, 9 months ago

    wait a sec … am I supposed to edit products directly with elementor or am I supposed to create a woo template using elementor and then apply it to a product somehow? Maybe I had the steps wrong…

    Thread Starter James Revillini

    (@jrevillini)

    6 years, 9 months ago

    ok i found the setting … i couldn’t find it in the docs that i had to choose a product template. it was probably in the video but i was scrubbing around and must have missed that.

    for anyone else in my situation:
    1. go to Products
    2. Edit the product in question (the normal WordPress edit link, not ‘edit with elementor’)
    3. under the Product Template meta box on the right, choose ‘use this products elementor’ (or use a Woo Product template if you already set one up)
    4. save, update, or publish
    5. now you can edit with Elementor

Viewing 4 replies - 1 through 4 (of 4 total)

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