Having trouble with the plugin

  • Resolved eraikhel

    (@eraikhel)


    7 years, 3 months ago

    Hi, I was using a similar expand/collapse plugin which stopped working about a month ago. That plugin is no longer supported. I’ve tried replacing it with yours (I’ve only used the code on the first entry in the masthead), but it also doesn’t seem to be working. I’m wondering whether this has to do with some change introduced in the latest version of WordPress? Also, I’ve tried turning off the caching plugins, but that didn’t seem to make any change.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edmon.parker

    (@edmonparker)

    7 years, 3 months ago

    Hi @eraikhel

    Thank you for connecting us.
    Could you please share a URL within an issue where our plugin does not work.
    There can be a js error which can affect to our plugin.

    Regards,
    Edmon

    Thread Starter eraikhel

    (@eraikhel)

    7 years, 3 months ago

    I’ve used it here: http://somatosphere.net/masthead-2 Please disregard the shortcode surrounding most of the entries. This is left over from the previous plug-in I was using to expand/collapse. I’ve used your shortcode on top entry on this masthead. Once the plugin is enabled, the shortcode is not visible – but it is also not functioning as it should. Would appreciate any suggestions!

    Plugin Author edmon.parker

    (@edmonparker)

    7 years, 3 months ago

    Dear @eraikhel

    I have checked but I can not see our plugin shortcode.
    Please use our shortcode like this [expander_maker id=”1″ more=”Read more” less=”Read less”]Read more hidden text[/expander_maker]

    Also, you can check this simple video tutorial

    If you want to you can contact me via [email protected] email address.

    Please let me know about your progress.

    Regards,
    Edmon

Viewing 3 replies - 1 through 3 (of 3 total)

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