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Hi @robodrago,

Could you please let us know what PHP version do you use for your site and what are the steps to replicate it?

• This reply was modified 3 years, 3 months ago by Imagely.
• This reply was modified 3 years, 3 months ago by Imagely.

Thanks for your reply. First of all, let’s re-install NextGen Gallery plugin then also test for a conflict by temporarily deactivating the other plugins ( excepting NextGen Gallery ) and switching to a Twenty series theme.

Let’s also try accessing any gallery ( that’s failing to load ) from “NextGen Gallery -> Manage Galleries” and press “Save Changes” without doing any changes then try accessing it via the album construction again in frontend to see if that’ll help.

Hi @robodrago,

Thanks for giving that a try. We’ve re-opened the ticket so let’s take the discussion from there.