hcaptcha error on firefox | ww.wp.xz.cn

Resolved lucas32dec
(@lucas32dec)

11 months, 3 weeks ago

Hi,

I’m encountering an error in the WordPress console on Firefox (the error just shows “:” and the line number).
No issue on Chrome.

Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor kaggdesign
(@kaggdesign)

11 months, 3 weeks ago

Hi @lucas32dec,

Where do you see this error – on the frontend, in the browser console or in the debug log file? How to reproduce it? Could you share a screenshot with the error?

Thread Starter lucas32dec
(@lucas32dec)

11 months, 3 weeks ago

In the firefox console.

According to my client, the captcha sometimes just keeps loading. Are you aware of any bug affecting certain browser versions? You can watch the video here: https://www.veed.io/view/6bed3d5f-1879-412c-ab31-25630f4dd166?panel=share

Plugin Contributor kaggdesign
(@kaggdesign)

11 months, 3 weeks ago

Hi @lucas32dec,

Thank you for the details. The problem is inside the hCaptcha API script. I do not have access to its code; this script is downloaded from the hcaptcha.com site.

As it was mentioned in the recent ticket, please capture a HAR if possible and send it to [email protected] along with the browser version and any browser extensions installed.

I am closing this one as presumably not directly related to the WP plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘hcaptcha error on firefox’ is closed to new replies.

3 replies
2 participants
Last reply from: kaggdesign
Last activity: 11 months, 3 weeks ago
Status: resolved