hCaptcha field not working

  • Resolved Asclepius

    (@asclepius)


    1 year, 5 months ago

    Hiya guys,

    I am using free everest forms with hCaptcha. The problem is when I am logged in WordPress I am seeing the hCaptcha field, but when I am logged out and for the regular user as well hCaptcha is invisible.
    The same problem is on mobile.
    Please advise!

    The page I need help with: [log in to see the link]

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  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 5 months ago

    Hi @asclepius,

    Thank you for reaching out!

    In the console, I can see an error related to the LiteSpeed caching plugin, so we assume it’s causing the issue. Please bypass the form page from caching or deactivate the plugin temporarily.

    .If the issue persists even after deactivating the caching plugin, please check this documentation guide to identify any plugin conflicts, as there is no such issue in our environment. Conflicts are common on WordPress platforms. You can refer to this doc to check for plugin conflicts: https://docs.everestforms.net/docs/how-to-check-plugin-theme-conflict/

    Let us know your feedback!

    Regards!

Viewing 1 replies (of 1 total)

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