Just to clarify my> I go into theme builder > i go to product page> I created a page.
Header and footer appear everywhere on my site but this page and I can’t seem to activate it.
If I disable this plugin, then my header and footer comes back on product pages.
Hi,
If you are not using our module’s header and footer, simply disable them or activate them only where you want according to your preferences.
https://prnt.sc/NzykPWSb-PkN
Kind Regards
Givi
hi , so there currently is no header or footer in the themebuilder. I only have product page using the theme builder
Above is screen shots from header, footer etc. as you can see there is none
found a fix….
function custom_royal_addons_single_product_template($template) {
if (is_singular(‘product’)) {
get_header();
include $template;
get_footer();
exit();
}
return $template;
}
That didn’t really fix it, just made it worst
Hi again,
Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.
We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.
P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn
Kind regards,
Givi