Header and Footer Problem

Resolved cremalleranet
(@cremalleranet)

2 years, 3 months ago

I have a template (fiqua) that when I create the header it does not add the template as previewed.

It should be appear as follows

On my website the header I don’t know what the menu order pattern is. I don’t know where I have to change the colours. Also, when I see it on the phone it is not displayed correctly.

I’ve tried changing the section to header, but it still won’t change.

When I want to change the menu type from “JKit Menu”, it doesn’t give me any option to change it to the template.(this is the imported template from the template kit)

However, I can change the “hamburger” in the menu so that it displays the way I want it to on the computer.

Can you help me?

Thnks

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Fauzan Jegstudio
(@fauzanjegstudio)

2 years, 3 months ago

Hello @cremalleranet,

We apologize for any inconvenience you’ve experienced. The issue arises from the absence of a menu on your site, preventing you from selecting a menu in the Menu option within the JKit – Nav Menu widget. To create a menu in WordPress, you can navigate to Appearance -> Menus. For further details, please refer to the images below.

Once you’ve created a menu on that page, you can select a menu in the Menu option within the JKit – Nav Menu widget.

Related Forum:
– https://ww.wp.xz.cn/support/topic/how-do-i-create-a-menu-to-choose-from/

For now, this is the recommendation we can offer. We’ll await further updates from you.

Thank You

Thread Starter cremalleranet
(@cremalleranet)

2 years, 3 months ago

Hello, appreciate your response, however as you can see I do not see the “menu” option in either of the two options…

What could be happening?

Plugin Author Fauzan Jegstudio
(@fauzanjegstudio)

2 years, 3 months ago

Hello @cremalleranet,

We apologize for the delay in our response. Upon further investigation, we noticed that you’re using the Full Site Editing (Twenty Twenty-Four) theme, which does not provide the Menus option.

Full Site Editing (FSE) is a new feature in WordPress since version 5.9, and by default, the latest WordPress themes utilize this feature. To resolve this issue, we recommend using a non-FSE theme such as Hello Elementor, Astra, etc. Since you’re using Elementor as your base, we suggest Hello Elementor as a starter pack.

https://ww.wp.xz.cn/themes/hello-elementor/

Previously, other users have experienced similar issues, and you can refer to the forum discussion with the link below.

https://ww.wp.xz.cn/support/topic/jkit-nav-menu-not-working-properly/

For now, this is the advice we can offer. We hope our response helps.

Thank You

Plugin Author Fauzan Jegstudio
(@fauzanjegstudio)

2 years, 1 month ago

Hello @cremalleranet,

How are you? We hope you are doing well.

Regarding the issue you experienced earlier, have you been able to resolve it?

We would like to inform you that since there has been no conversation on this topic for a while, we will mark it as resolved.

If you have any other issues, please feel free to create a new forum topic.

Thank You