Header builder Edit with Elementor don’t work properly

  • Resolved hasanimruz

    (@hasanimruz)


    10 months ago

    Hi, I create a header with the plugin after publish it when again i click to edit with elementor to customize the header it says page not found. I am using astra theme with it. I have attach a screenshot below for clear understanding of the issue.
    https://prnt.sc/sonRJjqC13DX
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dhruv

    (@dpandya)

    10 months ago

    Hello @hasanimruz,

    Thanks for reaching out!

    I’ve reviewed the screenshot you provided. This “Page Not Found” error can sometimes happen due to a caching issue or a conflict with another plugin.

    To help us troubleshoot this, could you please try the following steps?

    1. Clear your cache and try editing the header again.
    2. Temporarily deactivate all other plugins except for the Astra theme, Elementor, and our plugin to see if the issue goes away.
    3. Ensure all plugins and themes are updated to their latest versions.

    If the issue persists, we’ll need to get a better look at the behavior on your site. Would you be able to create a short screen recording showing the steps you take and the error you see? You can upload it to a service like Loom or record a video and share a YouTube link here.

    We’re here to help you get this resolved!

    Best regards,
    Dhruv

    Plugin Support Dhruv

    (@dpandya)

    9 months, 3 weeks ago

    Hello @hasanimruz

    I’m checking in on this ticket since we haven’t heard from you in a while. I hope that the troubleshooting steps we provided helped you resolve the “Page Not Found” issue you were experiencing.

    I will go ahead and mark this thread as resolved for now.

    If you are still facing this problem, please feel free to reply to this thread with a screencast as we requested earlier. We’ll be happy to continue assisting you.

    Best regards,
    Dhruv

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Header builder Edit with Elementor don’t work properly’ is closed to new replies.