Header does not appear – when published

  • Resolved brickmakerhq

    (@brickmakerhq)


    3 years, 8 months ago

    In word press my menu Header and Menus are there ( I can see them) however with any published (public) site, the menu and header section do not appear.

    How to fix?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 years, 8 months ago

    Hi, brickmakerhq
    Sorry for the late reply.

    In order to help we need you to follow the steps below.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)

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