• Resolved mohammedasfar

    (@mohammedasfar)


    When editing my blog posts I suddenly cannot see the header and footer options to add codes. Can you please guide me on how to restore them?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Kush

    (@kushnamdev)

    Hey @mohammedasfar,

    Thanks for using Hestia and reaching out.

    Can you please check if you still have the Orbit fox plugin installed on your website as those options appear only when the plugin is installed? if not please install the plugin and check if they appear there or not.

    Thank you and have an amazing day!

    Thread Starter mohammedasfar

    (@mohammedasfar)

    I did the installation failed, take a look: https://ibb.co/N10Vb1N

    Kush

    (@kushnamdev)

    Hey @mohammedasfar,

    Can you please try to do the installation again by either going to plugins > Add new option or by uploading the latest version of Orbit fox plugin which can be downloaded from the plugin’s official page here?.

    Let me know if the issue still persists.
    Thanks.

    Thread Starter mohammedasfar

    (@mohammedasfar)

    Kindly find screenshot here: https://ibb.co/pXk4LZH

    I also downloaded the latest version, uploaded here is the screenshot: https://ibb.co/PYg77LW I clicked on the link and it did not show I had to install it and it gave me the same error as you see in this screenshot https://ibb.co/pXk4LZH

    Kush

    (@kushnamdev)

    Hey @mohammedasfar,

    It looks like, the previous plugin installation attempt was interrupted and left an empty destination folder. You can log in to your site Via Ftp and delete the plugin folder and then go back to the dashboard and install it again.

    You can check this guide for reference- link
    Kindly let us know if it worked for you.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Header & Footer Options’ is closed to new replies.