Header menu disappeared after elementskits plugin update

  • Resolved janjireashwini1

    (@janjireashwini1)


    5 years, 8 months ago

    Hi

    I updated elementskits lite plugin and then the menu in header disappeared. I am using Oceanwp for theme and elementor for page builder. When i deactivated the plugin temporarily, header showed again but then lot of my posts have elements kits widgets so i can not deactivate this plugin. Let me know how to fix this

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Emran

    (@emranio)

    5 years, 8 months ago

    There is a little CSS issue, https://prnt.sc/uch0e1
    We’re releasing an urgent update with the fix soon.

    osvaldotech

    (@osvaldotech)

    5 years, 8 months ago

    Hi,

    the update damaged the footer of my page, making it wider. and the mail icon was deleted.

    whenever I updated this module I had no problems, now it gives me

    • This reply was modified 5 years, 8 months ago by osvaldotech.
    • This reply was modified 5 years, 8 months ago by osvaldotech.
    benjirahmed

    (@benjirahmed)

    5 years, 8 months ago

    Hi @janjireashwini1 ,

    We are very sorry for this inconvenience. We have released a major update version (2.0.0). In this update we have fixed some CSS and JS issues, all compatibility issues with elementor latest (3.0.0+) version, bundled all JS files for improving load time, performance, conflict by reducing the number of requests and many more. But in this major update version (2.0.0) we have found some minor issues acknowledged by our user. We have fixed those issues and released version (2.0.1 and 2.0.2) immediately. Hope after updating to the latest version (2.0.2) will solve your problems. But if you are still have issues please let us know. We will be releasing another version tomorrow with that specific fix also. Hope you will understand the matter and you will give us some time to fix the issues.

    Regards

    Md Easin

    (@easin55474)

    5 years, 8 months ago

    Hi @janjireashwini1 and @osvaldotech,

    Thanks for staying with us. We have already fixed the menu hidden and icon issues and release a new version 2.0.3. Please update our latest plugin it will solve the issues instantly.

    If still has the issues, Please contact with our support help-desk(help.wpmet.com) with your site details. We have lots of dedicated agents for solving the issues.

    Thanks

    Thread Starter janjireashwini1

    (@janjireashwini1)

    5 years, 8 months ago

    This is solved. Thanks for the support

    Thread Starter janjireashwini1

    (@janjireashwini1)

    5 years, 8 months ago

    Hi I checked today after updating all the elementors as well as elementskits. The other when this was happening. I had changed mobile menu setting so that hamburger menu would appear for desktop browser also. Whereas previously for laptop / desktop browser i was using horizontal menu and for tablets and mobile hamburger menu. Today i tried to reset the option so that once again desktop browser will show horizontal menu, but when i applied is the change, it still did not show me menu text ( home, blog, resources). It shows only under hamburger option. Please check

Viewing 6 replies - 1 through 6 (of 6 total)

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