Header missing and mobile view does not work anymore

  • Resolved draco1284

    (@draco1284)


    4 years, 8 months ago

    I’m still loving the Sydney theme, but the 1.81 and 1.82 updates have disrupted my site in more then one way.

    My header is still missing. It is missing since the update to 1.81. I am on 1.82 now and have refused the header update. But…the website is still completely without a header. Although, when I zoom to 200% the header pops up… In my admin pages I can see the header and all looks good, on my mobile I do see the header, but on a pc (chrome, edge) it’s gone. I tried the removal of cache, crl+f5 etc. I also went to the settings but the ‘sydney-update-header’ option is not there anymore in 1.82. Please help me bring my header back. I think it has something to do with the zooming, because the rows of content seem to be too large all of a sudden. That also causes the problem below.

    Also, on my mobile the zooming is now disrupted. The Background image that you can see through some of the transparant parts of content looks to have a fixed or maximum width. So, if I zoom out it’s not working anymore. Please also help me fix this!

    • This topic was modified 4 years, 8 months ago by draco1284.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kharis Sulistiyono

    (@kharisblank)

    4 years, 8 months ago

    Hi @draco1284,

    Thank you for your queries. I am happy to help out with it.

    My header is still missing. It is missing since the update to 1.81. I am on 1.82 now and have refused the header update. But…the website is still completely without a header.

    I checked your site, and the header is appearing fine there. Perhaps it was a caching that should be cleared on your server level. Please contact your host and ask them for cache removal, in case you couldn’t find the cache settings.

    I also went to the settings but the ‘sydney-update-header’ option is not there anymore in 1.82.

    It still presents to me under the wpsiteurl[DOT]com/wp-admin/options.php. Did you log into your site with administrator account?

    I think it has something to do with the zooming, because the rows of content seem to be too large all of a sudden. That also causes the problem below.

    Can you share a screen recording showing the issue to help me not out of the context?

    Regards,
    Kharis

    Thread Starter draco1284

    (@draco1284)

    4 years, 8 months ago

    Hi Kharis,

    Thanks for the reply. The problems where still there, but good news: the 1.83 update fixed all the issues! Thanks you Sydney-team for the 1.83 update!

    Kharis Sulistiyono

    (@kharisblank)

    4 years, 8 months ago

    You’re welcome @draco1284!

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    Regards,
    Kharis

Viewing 3 replies - 1 through 3 (of 3 total)

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