Plugin Support
Dhruv
(@dpandya)
Hi @janice87,
Thank you for reaching out.
If your header is created and published but not showing on the frontend, this is usually related to the display conditions or how the template is assigned.
Could you please check the following:
- Make sure the Display Condition is set correctly (for example, Entire Site if you want it to show everywhere)
- Confirm that the template is Published and not in Draft
- Ensure there are no other header templates with higher priority assigned to the same pages
If everything looks correct and the header is still not showing, could you please share:
- A screenshot of your display conditions
- The URL of the page where the header is missing
This will help us understand your setup better and guide you accordingly.
If you prefer to share the same more privately, you can also reach out here:
👉 https://ultimateelementor.com/contact/
Looking forward to your update.
Best regards,
Dhruv – BSF Support Team
Plugin Support
Dhruv
(@dpandya)
Hi @janice87,
Just checking in, since we haven’t heard back from you, I’ll go ahead and mark this thread as resolved for now.
If the header is still not showing, feel free to reply here with the details and we’ll be happy to help further.
If you prefer, you can also reach out to us via our support form.
Best regards,
Dhruv – BSF Support Team