header problems in kale 2.8

  • Resolved thedudenextdoor

    (@thedudenextdoor)


    10 months, 4 weeks ago

    hello! i’ve been using kale for years now with no problems. i upgraded to 2.8 today and now there is a header image showing that wasn’t there before. when i attempt to customize the theme, there is no header image in that section, despite the page showing a default image of some blueberries.

    i am able to choose a different image for the header and it displays correctly. when i remove it and leave no header image, the blueberry picture is back.

    i am not using a child theme and have never made changes to the theme files. i have not added or taken away any plugins that were there before this upgrade. i run a network of sites all using the same plugins and theme – sites running kale 2.7 do not have this header image issue; only the ones with 2.8 have this issue.

    i am unable to provide a link to the sites affected; they are of an adult nature and require payment to accesss.

    please advise! thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Steven (LyraThemes)

    (@stevenlyrathemes)

    10 months, 4 weeks ago

    Hi @thedudenextdoor,

    Very sorry to hear about the trouble, thanks for the heads up!

    Could you let us know what you currently have selected under Appearance > Customize > Front Page > Banner/Slider? We should be able to have a fix for this released promptly.

    Steven (LyraThemes)

    (@stevenlyrathemes)

    10 months, 3 weeks ago

    Just a quick note here to let you know that we’ve released an update to address this- very sorry for the inconvenience and thanks again for letting us know!

    Thread Starter thedudenextdoor

    (@thedudenextdoor)

    10 months, 3 weeks ago

    wow! thanks for such a prompt response and fix!

    if it’s helpful – i have “banner” chosen under appearance>customize>front page>banner/slider and under appearance>customize>header image i have none selected.

    i did rollback to 2.7 and everything was correct again; i’ll happily update now that you’ve patched the issue!

    Steven (LyraThemes)

    (@stevenlyrathemes)

    10 months, 3 weeks ago

    Thanks so much for the helpful feedback, really appreciate that!

    Thread Starter thedudenextdoor

    (@thedudenextdoor)

    10 months, 2 weeks ago

    just wanted to come back to say i did install the update and it is currently working for me! thanks for your responsiveness and hard work!

    Steven (LyraThemes)

    (@stevenlyrathemes)

    10 months, 2 weeks ago

    So good to hear that, thanks for taking the time to follow up and let us know. Take care!

Viewing 6 replies - 1 through 6 (of 6 total)

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